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Privacy Policy
This Privacy Policy governs the manner in which "Hygeia Vita" collects, uses, stores and protects the personal data of users of this website, in accordance with the General Data Protection Regulation (GDPR) and applicable Bulgarian legislation.
1. Personal data administrator
The personal data controller within the meaning of the GDPR is:
"Hygeia Vita"
2. Personal data we collect
When using our website and services, we may collect the following categories of personal data:
First and last name
Phone number
Email address
Service address
Billing details
Information provided through contact forms, inquiries, requests or contracts
We only collect data that is necessary to provide our services.
3. Purposes of personal data processing
Personal data is processed for the following purposes:
Preparation of offers and conclusion of contracts
Providing eco-friendly cleaning services
Communication with customers and response to inquiries
Issuance of invoices and accounting documents
Improving service quality
Personal data will not be used for purposes other than those specified without the user's express consent.
4. Legal basis for processing
The processing of personal data is carried out on one or more of the following legal grounds:
Fulfilling a contract or taking steps at the customer's request
Fulfillment of legal obligations
Legitimate interest of "Hygeia Vita"
Explicit consent of the data subject, where applicable
5. Period of storage of personal data
Personal data is stored for a period no longer than necessary to achieve the purposes for which it was collected, or as required by applicable law. Only authorized persons have access to the data.
6. Provision of personal data to third parties
"Hygeia Vita" does not provide personal data to third parties, except in the following cases:
when necessary to perform the service
in the presence of a legal obligation
with the express consent of the client
7. Consumer rights
Every user has the right to:
access your personal data
request correction of inaccurate data
request deletion ("right to be forgotten")
request restriction of processing
object to processing
request data portability
filed a complaint with the Commission for Personal Data Protection (CPDP)
8. Security measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or unlawful processing.
9. Contact
For questions related to this Privacy Policy or exercising your rights, you can contact us at the following email address:
higeiyavita@abv.bg
10. Changes to the Privacy Policy
"Hygeia Vita" reserves the right to update this Privacy Policy as necessary. All changes will be posted on this page and will be effective upon posting.